Injectors Audi Q5

Frequently asked questions

How do I find the right injector?

The quickest way is the OE number stamped on the injector or printed on its label. You can also search by a cross-reference number – it opens the product page with that number. You enter the VIN in the order. If it does not match the part, we contact you and arrange a change of the order.

What does 4x or 6x in the name mean?

The number at the start of the name is the number of pieces in the set. The price is for the whole set, and the price for 1 piece is also shown on the product page. The number of pieces matches the number of engine cylinders; extra pieces can be added individually.

What warranty do you give?

24 months on new injectors and 12 months on used injectors, from receipt. Make a complaint by email to info@iject.eu with the order number. This does not affect the consumer's statutory rights.

How do shipping and payment for the United Kingdom work?

Shipping 16,62 GBP, FedEx. Delivery within 9 days. You can pay online in GBP: Klarna, card, Apple Pay or Link. No surcharge. We ship after the payment is received. The goods price is the export price. Czech VAT is not included. Customs duty on import to the United Kingdom is 2 % (HMRC, HS 8409). The consignee pays it. It is not in the IJECT price or in the shipping amount. VAT on import to the United Kingdom is 20 %. The consignee pays it. It is not in the IJECT price or in the shipping amount. Customs applies this percent to the goods, the shipping and the duty stated above. No verified carrier clearance fee is on file, so no clearance-fee amount is shown and none is added to the order. If the carrier charges one at delivery, the consignee pays it to the carrier. The 2% duty is the UK MFN rate on the CIF value, that is the goods plus transport and insurance to the UK border. A zero rate for EU origin is not applied, because the catalogue has no proof of origin. This is one calculation for the United Kingdom. It is not a separate Northern Ireland assessment. The goods ship from the warehouse in the EU. IJECT has no stock in the destination country.

More frequently asked questions »